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Guest Registration

Online Check-in

Register your arrival details, companions, and vehicle in advance for express key delivery.

1. Reservation Holder Details

2. Companions / Additional Guests

3. Vehicle & Parking

4. Property Policies & Health Declaration

Air Conditioning Policy: All windows and exterior doors must remain securely closed while air conditioners are in operation to preserve cooling performance and avoid electrical strain.

Health Declaration: I certify that none of the registered guests present contagious symptoms, and agree to uphold the security and tranquility policies of Puerto Plaza.

By typing your full legal name, you authorize this pre-arrival registration.

Submitting your online check-in...

Express Mobile Check-in

Send your check-in information directly to our concierge team on WhatsApp for immediate pre-arrival registration.

Send Check-in via WhatsApp

Check-in Guidelines & Hours

Check-in: 3:00 PM | Check-out: 11:00 AM
Front Desk: 7:30 AM – 11:00 PM
ID Required: Present original passport or ID upon arrival for key collection.
Free Parking: Guarded 24/7 parking available on property for registered guests.
A/C Policy: Doors and windows must remain closed while air conditioning is on.

Reception & Concierge Desk

Our front desk is available daily from 7:30 AM to 11:00 PM (GMT-4).

Call +1 (809) 240-5544 Email Concierge